Privacy and Cyber Policy

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Privacy and Cyber PolicyABN: 20 646 814 048

This Privacy and Cyber Policy outlines how Hyperion Tech (ABN: 20 646 814 048) (“we,” “our,” or “us”) collects, uses, safeguards, and manages the personal and sensitive information of our users (“you” or “your”) when you interact with our website or use our services. We are committed to protecting your privacy, securing your information, and adhering to the Australian Privacy Principles (APPs) under the Privacy Act 1988.

1. Information We Collect

When you use our website or services, we may collect personal and sensitive information, including:
  • Personal Details: Name, email address, phone number, and other contact information.
  • Sensitive Information: Financial records, identification documents, and other sensitive data, collected with your explicit consent.
  • Service-Related Information: Details about your projects, preferences, and interactions with our platforms to enhance our service delivery.
  • Usage Data: Information about how you use our website, including IP address, browser type, and interaction history, through cookies and tracking technologies.

2. How We Use Your Information

We use the collected information to:
  • Deliver our bespoke web design, mobile application development, and digital marketing services.
  • Personalize and improve your experience across our platforms.
  • Communicate with you regarding inquiries, updates, promotions, and offers tailored to your preferences.
  • Analyze user behavior to refine our services and marketing strategies, including omnichannel marketing campaigns.
  • Comply with legal obligations and protect our rights.

3. Consent to Collection and Processing

By accessing our website or using our services, you consent to the collection, use, and processing of your data as detailed in this policy. You may withdraw your consent at any time by contacting us (see Section 11).

4. Use and Disclosure of Information

We only use and disclose your personal and sensitive information as described above. We may share your information with:
  • Third-Party Service Providers: To assist in our operations, such as hosting, analytics, and marketing platforms.
  • Legal or Government Authorities: When required by law or in response to valid legal requests.
  • Business Successors or Assigns: During business transitions such as mergers, acquisitions, or sales.
We do not sell your personal information to third parties.

5. Data Security and Cyber Policy

We are committed to safeguarding your data against unauthorized access, breaches, or misuse through:
  • Regular security reviews and risk assessments.
  • Encryption, secure storage, and access control measures.
  • Employee training on best security practices.
  • Incident response plans for data breaches or cyber incidents.
While we strive to implement robust security measures, no internet-based system can guarantee absolute security.

6. Your Rights

You have the following rights concerning your personal and sensitive information:
  • Access and Correction: Request access to your information and correct inaccuracies.
  • Data Limitation: Restrict or withdraw your consent for data processing, subject to legal requirements.
  • Data Deletion: Request deletion of outdated or unnecessary data, within legal limits.
To exercise these rights, please contact us (see Section 11).

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:
  • Enhance your browsing experience and improve website functionality.
  • Analyze user behavior to offer personalized recommendations, promotions, and offers.
  • Support our omnichannel marketing efforts by integrating data from multiple platforms.
For more details, please review our Cookie Policy.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Services We Provide

Hyperion Tech specializes in bespoke web design, mobile application development, and digital marketing services, including:
  • E-commerce platforms
  • Progressive Web Applications (PWAs)
  • Customer Relationship Management (CRM) systems
  • Omnichannel marketing strategies for lead generation and customer engagement
  • Inventory and roster management systems
We use the data collected to optimize these services for your specific needs and preferences.

10. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Updates will be marked with the effective date at the top of this document. Please review this page regularly.

11. Contact Us

For inquiries, concerns, or to exercise your rights under this policy, please contact us: